Return for stripe

Thank  you for  your purchase.  We hope you are  happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


Within 30 days of receiving your Casvaliano pieces, simply send back the items that you want to return and we will replace them or refund the amount you paid for the item. You are responsible for the cost of shipping the item back to the return address that we specify. To get started, please email customer service at:

Information to Include With Your Return:

In order for us to process your exchange or refund in the quickest manner possible, please make sure to include a note with your order number, name & address


After  receiving  your return  and inspecting  the condition of  your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


Our personalised items are NOT eligible for return or exchange (unless faulty).

For defective or damaged products, please contact us to arrange a refund or exchange.         


If you have any questions concerning our return policy, please contact us at: